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PDFBraindumps has created reliable and up-to-date C-OCM-2503 Questions that help to pass the exam on the first attempt. The product is easy to use and very simple to understand ensuring it is student-oriented. The SAP Certified Associate - Organizational Change Management dumps consist of three easy formats; The 3 formats are Desktop-based practice test software, Web-based practice exam, and PDF.

SAP Certified Associate - Organizational Change Management Sample Questions (Q58-Q63):

NEW QUESTION # 58
What are the key elements of a user adoption strategy for an SAP cloud implementation? Note: There are 2 correct answers to this question.

A. Agreed list of appropriate user adoption indicators before and after go-live
B. Identified business stakeholders to be informed about the analysis results
C. Defined process for monitoring the selected user adoption indicators
D. Agreed catalog of strategies to mitigate user adoption risks or issues

Answer: A,C

Explanation:
A user adoption strategy in SAP OCM ensures sustained system use. Option B is correct because a defined monitoring process (e.g., monthly usage reports) tracks indicators like login frequency, ensuring adoption is measured systematically. Option C is correct as an agreed list of indicators (e.g., transaction completion rates pre-go-live, satisfaction scores post-go-live) provides clear metrics to assess success, set during planning (Prepare/Explore).
Option A is incorrect-"catalog of strategies" is vague; mitigation is part of broader OCM, not the adoption strategy's core. Option D is incorrect; identifying stakeholders for results is operational, not a key element of the strategy itself. SAP OCM focuses on measurable adoption drivers.
"A user adoption strategy includes a monitoring process and agreed indicators to track and ensure successful system uptake" (SAP Activate, User Adoption Strategy).

NEW QUESTION # 59
Why is it important to continuously manage user adoption after the go-live of a new cloud solution?Note:
There are 2 correct answers to this question.

A. Because the insights help to identify hurdles or issues hindering sustained user adoption.
B. Because users frequently change their attitude towards the cloud solution which requires continuous management attention.
C. Because users need to accept and consume new functions and features provided with each release cycle.
D. Because the user's interaction with the cloud solution drives the sizing of the IT infrastructure and the calculation of subscription fees.

Answer: A,C

Explanation:
Post-go-live adoption management is critical in SAP cloud projects due to ongoing updates. Option C is correct because cloud solutions (e.g., S/4HANA Cloud) release new features regularly, requiring users to adapt continually. Option D is correct as monitoring adoption identifies barriers (e.g., resistance, skill gaps) for resolution. Option A is incorrect-attitude shifts may occur but aren't the primary focus. Option B is incorrect; infrastructure sizing is a technical concern, not an adoption driver.
Extract from SAP OCM Concepts: SAP Activate's Run phase emphasizes sustaining adoption through feature updates and issue resolution (SAP OCM Framework).

NEW QUESTION # 60
How would you carry out a high-level change impact analysis?

A. Define and assess key change impact metrics
B. Analyze the differences between as-is and to-be processes
C. Set up a survey within the project team
D. Conduct interviews and workshops with key project stakeholders

Answer: D

Explanation:
A high-level change impact analysis (CIA) in SAP OCM gathers broad insights early on. Option C is correct because interviews and workshops with stakeholders (e.g., business leads) provide a comprehensive view of impacts across units. Option A is incorrect-surveys are too narrow and project-team focused. Option B is part of detailed CIA, not high-level. Option D is a follow-up, not the method itself. SAP emphasizes stakeholder engagement for high-level CIA.
"Conduct high-level change impact analysis through stakeholder interviews and workshops to assess broad impacts" (SAP Activate, OCM Workstream, Prepare Phase).

NEW QUESTION # 61
What should a change manager make clear to avoid being held responsible for handling all people-related issues within the cloud project? Note: There are 3 correct answers to this question.

A. Change management is a core leadership task, requiring the active involvement and support of the business
B. Change management is a project management task, requiring the project lead to apply tools and templates provided by the change manager
C. Change management is a long-distance endeavor, requiring a continuous joint effort throughout the project
D. Change management is a team sport, requiring the commitment and engagement of the entire project team
E. Change management is a checkbox approach, requiring all stakeholders to strictly follow predefined procedures

Answer: A,C,D

Explanation:
The change manager in SAP OCM must set boundaries to avoid being the sole "people fixer." Option A is correct-describing OCM as a "long-distance endeavor" with joint effort clarifies it's an ongoing, collective process (e.g., spanning Prepare to Run), not a solo fix-it role. For instance, adoption issues in Run require sustained teamwork, not just the change manager's intervention. Option B is correct because calling it a "team sport" emphasizes that the project team-PM, IT, business-shares responsibility (e.g., PM schedules, IT supports, OCM guides), preventing the change manager from being overburdened. Option D is correct as framing OCM as a "core leadership task" highlights that business leaders must drive buy-in (e.g., a VP addressing resistance), not just delegate to the change manager.
Option C is incorrect-OCM isn't a project management task; it's a distinct discipline collaborating with PM, not subsumed under it. Option E is incorrect; a "checkbox approach" misrepresents OCM's dynamic, adaptive nature-strict procedures don't fit SAP's agile methodology. SAP OCM stresses shared ownership to manage expectations.
"Clarify that change management is a continuous, team-based effort requiring leadership support, not a solitary or rigid task, to define its scope accurately" (SAP OCM Framework, Change Manager Role Clarification).

NEW QUESTION # 62
The results of a business readiness test reveal relatively low ratings across all survey topics for one business unit compared to other units. What is the recommended next step for the change manager to mitigate the risk of low readiness for this unit?

A. Set up a call with the assigned change agents to discuss the results and develop mitigation activities to enhance the business readiness.
B. Organize a workshop with project management, local management, and assigned change agents to discuss results and better understand the specific needs.
C. Arrange a meeting with the project sponsor, local management, and selected users to discuss the results and develop mitigation activities.
D. Schedule a short workshop with project management to develop mitigation activities to improve the business readiness for this unit.

Answer: B

Explanation:
Low readiness in a business unit (assessed pre-go-live, likely in Deploy) requires targeted intervention.
Option B is correct because a workshop with project management (for alignment), local management (for context), and change agents (for execution) enables a deep dive into root causes and collaborative mitigation planning (e.g., extra training). This multi-stakeholder approach ensures comprehensive understanding and action. Option A is too narrow-change agents alone lack the authority or full perspective. Option C excludes local input, limiting effectiveness. Option D involves the sponsor, which is overkill for an operational issue, and users may not strategize solutions. SAP OCM favors inclusive, practical responses.
"Address low readiness through workshops with project management, local leaders, and change agents to analyze results and plan targeted mitigation" (SAP Activate, Business Readiness Assessment Follow-Up).

NEW QUESTION # 63
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